Refund Policy

Transparent and straightforward refund terms for your assurance

Overview

At StillWaterWay, we recognize that plans may alter, and our aim is to establish transparent and equitable refund practices. This document describes the guidelines under which refunds can be requested for our yacht rental services.

Please examine this policy thoroughly before reserving a service. Engaging in a reservation with StillWaterWay signifies your acceptance of these terms associated with refunds.

Standard Cancellation and Refund Schedule

Weather-Related Cancellations

Medical Emergency Refunds

Operational Cancellations

Refund Processing

Charter Credits

Partial Service Refunds

Dispute Resolution

How to Request a Refund

Important Notes

Contact Information

Last Updated: July 17, 2025

This refund policy aims to be fair and clear. We encourage you to carefully review these conditions prior to making your reservation and reach out if you have any concerns.